Surreal, just surreal

I'm in London with work. They've sent me and a colleague on a training course. The madness began this afternoon when the price of the training was queried. We suddenly got a bill for 25 grand for two training courses for two people, totalling 7 days. This is being seriously questioned as we were expecting to pay about 7.

Next comes our arrival at the hotel. We went to book in, but they didn't have the credit card details that were used for the booking. No problem, we both had printouts of the original confirmation fax. The girl on the desk tried to charge the card. It failed. She tried again. It failed. Eventually the hotel bill had to go on my credit card.

Thirdly, instead of being allocated rooms that could be considered remotely adjacent, I was given a ground floor room (room 1 no less) while my colleague was given room 702, which is on the 7th floor. To top it off, my room is a disabled access room for some bizarre reason.

Just to round off my absurd evening, I went to the hotel bar for a drink and was served by a young lady. I didn't manage to work out where she was from, but thanks to her I'll have to put in an expenses claim based on a receipt that says in bold at the top "you were served by Santa".

What the hell is wrong with the universe?